Privacy Policy

Effective as of 1st July 2025

1. Introduction

This Privacy Policy explains how LetsBridge AB ("LetsBridge", "we", "our") collects, uses, shares, and protects personal information when you use our website, app, and services globally. It applies to all users—including Visitors, Members, Networkers, Clients, and Service Parties—regardless of country of residence.

We are fully committed to global privacy compliance, including:

  • GDPR (EU and UK)
  • CCPA/CPRA (California, U.S.)
  • PIPEDA (Canada)
  • PDPA (Singapore), Privacy Act 1988 (Australia), and other APAC frameworks

2. What Information We Collect

We collect the following types of data:

2.1 Account Data

  • Name, email, phone number, LinkedIn profile (if provided)
  • Company and role information
  • Login credentials and session logs

2.2 Usage Data

  • Pages visited, time spent, features used
  • IP address, device and browser type
  • Activity history within the app and website

2.3 Contact Data (from Networkers)

  • Names, companies, job titles, and contact details uploaded by Networkers
  • Relationship metadata (e.g., strength of connection, method of contact)

2.4 Meeting and Communication Data

  • UTM links, message delivery tracking, response actions, video engagement
  • Metadata from introductions and follow-ups

2.5 Payment and Financial Data

  • Transaction history, payout records, tax-related information

3. How We Use Your Information

We use your data to:

  • Operate and improve our services
  • Match users based on Relevance and Relationship Scores
  • Facilitate and verify introductions
  • Process payments and rewards
  • Provide support and prevent fraud
  • Analyze aggregated trends and performance

We may use anonymized and aggregated data for business analytics, product development, or commercial purposes, but we will never share identifiable user or contact data without consent.

4. Lawful Bases for Processing

Our legal grounds for collecting and using data include:

  • Your consent (e.g., when you upload contact data)
  • Contractual necessity (e.g., verifying and paying for introductions)
  • Legitimate interest (e.g., preventing abuse, improving algorithms)
  • Legal obligation (e.g., tax or regulatory compliance)

5. Sharing and Transfers

We do not sell personal data. We may share information with:

  • Technology and payment processors
  • Legal or regulatory authorities when required
  • Partners who help us improve our services (e.g., analytics platforms)

5.1 International Transfers

Your data may be stored or processed in the EU, U.S., Canada, Singapore, Australia, or other regions. We rely on:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Regional compliance frameworks (e.g., APEC CBPR)

6. Your Rights

Depending on your jurisdiction, you have rights to:

  • Access the data we hold about you
  • Request correction or deletion
  • Object to or restrict processing
  • Data portability (receive your data in structured format)
  • Withdraw consent at any time

To exercise your rights, email us at privacy@letsbridge.io.

7. Data Retention

We retain data only as long as necessary to:

  • Provide our services
  • Fulfill legal obligations
  • Resolve disputes or enforce our terms

Contact data from Networkers can be deleted by the user at any time. Analytics data may be retained in anonymized form.

8. Cookies and Tracking

We use cookies and tracking technologies for:

  • Authentication
  • Preference saving
  • Usage analytics
  • Measuring engagement

You can manage your cookie settings in your browser or in-app settings panel.

9. Security Measures

We implement industry-standard security practices including:

  • Encryption in transit and at rest
  • Role-based access controls
  • Regular security audits

No system is 100% secure, but we strive to protect your data at the highest standard.

10. Children's Privacy

LetsBridge is not intended for children under 16. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy. Material changes will be notified via email or in-app. The latest version will always be available on our website.

12. Contact

For questions, rights requests, or complaints, email: privacy@letsbridge.io

Data Controller: LetsBridge AB
Hälleskåran 45, 129 42, Hägersten, Sweden